Frequently Asked Questions
Everything you need to know about shopping at Beauty Mall
Are your beauty products authentic and original?
Yes, all products sold on Beauty Mall are 100% authentic and sourced directly from authorized distributors or the brands themselves.
How long does shipping take for my order?
Standard shipping typically takes 3-5 business days. Express shipping options are available at checkout for delivery within 1-2 business days.
What is your return policy for skincare and makeup?
Due to hygiene reasons, we only accept returns on unopened and unused products within 30 days of purchase. If a product arrives damaged, please contact our support team immediately.
Do you offer international shipping?
Currently, Beauty Mall ships to over 20 countries worldwide. Shipping costs and delivery times vary depending on the destination country.
How can I track my package?
Once your order has been dispatched, you will receive an email containing a tracking number and a link to monitor your shipment's progress.
What payment methods do you accept?
We accept all major credit cards (Visa, Mastercard, American Express), PayPal, Apple Pay, and Google Pay for a secure checkout experience.